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Frequently Asked Questions

1-on-1 Coaching

Is there any work that I can do on my own to accelerate learning?


Homework will be provided for continued practice and learning in between sessions.




How does scheduling work?


Sessions should be scheduled at least one week in advance to ensure availability.




What is your cancellation policy?


Sessions must be cancelled or rescheduled at least 24 hours in advance. If this is not met, then the session will be missed and paid in full.




What do I need in able to be able to participate in a session?


Google Hangouts, Zoom, or FaceTime will be used for video sessions. You must have access to a private area with reliable internet service, and the ability to sit, stand, and move freely.




Is coaching covered by insurance? What if I want my company to pay for coaching?


Coaching isn't covered by insurance, but may be tax deductible in certain cases. Your employer may pay for coaching or reimburse you – ask me for more information!




Do you offer a guarantee?


We guarantee our 1-on-1 coaching packages by offering a refund on any unused sessions at any time if you're not happy with our coaching. To request a refund, please email hello@espelandenterprises.com with the following:
- Explain why you are requesting a refund. - Attach Google Drive links to videos completing all previously assigned homework assignments to show your work.





Corporate Training

How and where is Corporate Training conducted?


Due to COVID-19, we are typically conducting corporate training over video conferencing. Special in person accommodations may be made upon request and subject to further discussion.




What is the cost of Corporate Training?


Pricing is customized based upon your specific needs. Please contact us for a consultation.





Speaking Engagements

How and where are speaking engagement conducted?


Due to COVID-19, we are typically conducting speaking engagements over video conferencing. Special in person accommodations may be made upon request and subject to further discussion.




What is the cost of a speaking engagement?


Pricing is customized based upon your specific needs. Please contact us for a consultation.





Courses

What is the cost of your courses?


Our on-demand courses will launch in Summer 2021 and pricing will be available soon. Subscribe to be notified when courses are launched.




Should I take courses and your one-on-one coaching?


Some clients choose to take our courses before one-on-one training. Courses are a great economical starting point before working with a coach who customizes sessions to your needs.




Do you offer a guarantee?


Our courses come with a 15-day improvement guarantee. That’s how much Melanie believes in her courses and your capability.